Effortlessly analyse, generate, monitor, and share online reviews to boost your company's reputation and attract new clients.
Invite your customers to leave reviews using customisable emails, SMS, or on-site QR codes
Automatically shares positive reviews on your websites to boost online reputation.
One interface to connect & manage reviews across multiple platforms including Google, Facebook, Yelp.
Manages negative feedback privately for improved customer trust and business.
Unlock the power of positive reviews with
ReviewProsper, the ultimate review management tool. Connect with customers, increase positive reviews on multiple platforms, and boost your online reputation. With real-time tracking, automated sharing, and effective negative feedback management.
ReviewProsper is the perfect solution for managing and promoting your business’s online reputation.
Select the platforms where you want to increase positive reviews, including Google, Facebook, Trustpilot, TripAdvisor, Booking.com, Product Review, Airbnb, and more.
90%
of customers read an online review before visiting a business.
86%
of people will hesitate to purchase from a business that has negative reviews.
88%
of customers trust online reviews as much as a personal recommendation.
Connect to Google, Facebook, and many other available websites where you are receiving or want to receive new positive reviews.
Over 45 review platforms
Easily manage and promote your positive reviews
Import CSV of customers for bulk review requests
Includes a User dashboard with all reviews and statistics
Claim Your 14 Day Free Trial
Increase in positive reviews
Review Prosper makes it easy to increase the number of positive reviews for your business. By inviting customers to leave reviews, more than 20% of them will do so, and the majority of those reviews will be positive.
Solution: Implement ReviewProsper.io review management software
Background: Riché Café, located in Richmond, Melbourne, is a modern dining spot that offers luxurious, restaurant-quality dishes with Thai solid and Chinese influences. Opening in November 2020, Riché Café is known for its bold, flavourful dishes and a beautiful, Instagram-worthy interior featuring sleek, minimalist décor with luxe marble benchtops and accents of copper and gold. Despite its popularity and high-quality offerings, Riché faced challenges maintaining and growing its online reviews and ratings.
Objectives
Increase the total number of Google reviews from 400 to over 700.
Improve the overall Google rating from 4.5 to 4.8 stars.
Mitigate the impact of unfair one-star reviews.
Enhance the café’s online visibility and customer engagement.
Strategy
Implementation of NFC cards and Software: In April 2024, Riché Café implemented the ReviewProsper system
NFC Cards at Checkout: NFC cards were placed at the counter, allowing customers to leave reviews effortlessly by tapping their smartphones. This seamless process made it convenient for customers to share their positive experiences.
Direct Requests: Staff members were trained to ask customers to leave a review after they signalled to have a good experience. This personal touch encouraged more customers to participate.
Results
Increase in Reviews: Riché Café successfully grew its number of Google reviews from 400 to 757 within two months.
Improved Rating: The café's Googlerating improved from 4.5 to 4.8 stars.
Enhanced Online Presence: The increased number of reviews and higher ratings boosted Riché Café’s visibility in local search results, attracting more new customers.
Customer Engagement: The café received more consistent and fair reviews, mitigating the impact of unfair one-star ratings.
— Alger, Business Owner
Impact
The increased reviews and the improved rating positively affected Riché Café's business. The café saw a noticeable increase in customer footprint and overall business, further solidifying its reputation as a premier cafe in Richmond.
Review Prosper is a review management software that helps businesses grow their reviews on Google and other review sites quickly and easily.
1300 656 655
support@reviewprosper.io
© Copyright 2024. Review Prosper. All rights reserved.